FAQ

Q: How do I sign up as a driver?
A: Get in touch with us at contact@shopadv.net

 

Q: As a driver, how is your platform any different to me making one?
A: We aggregate our resources and expertise, meaning you don’t need to be a jack of all trades. You tell us what you want and we can design, source, manufacture, deliver and deal with customers.


Q: What size am I?
A: To find your proper size, we recommend that you review our sizing chart.


Q: What is the support phone number?
A: We are unable to offer phone support at this time. You can reach out to us via our contact form or by emailing contact@shopadv.net


Q: How do I know when new product is available?
A: Follow our socials @wearadv for the latest information about future releases.


Q: Do you ship internationally?
A: Normally no, but get in touch if you need your order shipped to a country that is not Australia


Q: Where is my/Can I track my order?
A: Once an order has been shipped you will be able to track its progress with the tracking information sent to you via the email address linked to your order. Once the product has been sent to the courier all updates will take place through the tracking number provided.


Q: What payment options are accepted?
A: Mastercard and Visa


Q: Can I exchange/return/refund a product?
A: Checkout our Returns and Refunds policy document